Welcome to the Parallax Digital Frequently Asked Questions (FAQ) page! We understand that you may have questions about our services, processes, and how we can assist you in achieving your visual marketing goals. Here, we have compiled a comprehensive list of frequently asked questions to provide you with the information you need.
From printing and production to installation and project management, our aim is to address all your inquiries in a clear and concise manner. To begin with, let's delve into the printing process. How do we ensure the quality of our prints? Firstly, our state-of-the-art printing technology guarantees vibrant and precise results.
Additionally, when it comes to production, what materials do we utilize? Parallax Digital takes pride in offering a diverse range of high-quality materials, ensuring that your visual assets meet the highest standards.
Moving on to installation and project management, our dedicated team handles the entire process seamlessly. How do we ensure a smooth installation process? Through meticulous planning and coordination, our project management team oversees every detail.
If you can't find the answer you're looking for, our knowledgeable team is just a message away. Feel free to reach out, and we'll be more than happy to assist you. Browse through our FAQ section to gain a deeper understanding of our offerings and how we can help elevate your brand's visual presence.
We accept the following files: PDF, EPS, AI or TIFF. The files you provided can be in RGB, CMYK color space. In-Design files should be exported as hi-res pdf files including bleed for submittal. All hi-res link and support files must be submitted with order. Tiff images will not incur a setup fee. All other files will be pre-flighted with a pdf proof submitted for customer approval and incur a $35 file setup fee. Files are to be submitted print-ready. Files that are not print-ready are subject to additional labor charges. Your document, when possible, should be created at 300 dpi at full size (100 percent) for small format to tabloid size printing. For large format up to 10 feet wide 200 dpi at 100% is sufficient. For over 10 size, grand format printing, 100 dpi at 100% is sufficient for best quality.
If you are matching color critical specific Pantone colors or image files, please consider ordering a mag test for final approval. (Optional)
At Parallax, we can match a wide range of Pantone colors cmyk or Benjamin Moore and Sherwin Williams non gloss swatches with a high degree of accuracy. We can also achieve metallic effects by printing onto metallic substrates and control the result by adding white ink to specific areas. Parallax is G7 certified international color standard for the most exacting color accuracy across all platforms.
You can upload your files directly to us for your convenient.
Our normal service turnaround is 2-5 business days, and we offer expedited services for those with urgent needs. Expedited service is available; please contact us for details.
Absolutely! Parallax has fleet vehicles ready to serve you, ensuring your orders reach you conveniently. Minimum purchase requirements apply for free delivery in the Metro Atlanta Area, and additional charges apply for deliveries beyond a 50-mile radius of the Atlanta area.
